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“The password is incorrect” Error Message in Windows 7

Windows Home Server enthusiast Tim Keller was continually told the server’s password he was entering was incorrect when installing the connector software on his Windows 7 PC, even though he know it was not.

Eventually he found the solution, which was to change the LAN Manager authentication level to sending a NTLM response only.

So if you are running Windows 7 Professional, Enterprise or Ultimate and receive:

“The password is incorrect.  Please retype your password.  Letters in passwords must be typed using the correct case.”

And you know that the password you are entering is correct, then Tim has the 5 steps necessary to resolve this problem, which you can find here.

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  1. nice fix, he deserves a free copy of the final release.

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