HP 3.0 Software Shipping

The 3.0 software from HP to update the EX47x and EX48x range to the latest software is now available to order from HP.

To order the upgrade DVD, just visit www.hp.com and enter your product model number in the “Support and Drivers” section.  Then follow the path for your MediaSmart Server model number to order the appropriate upgrade.

CD_Encore_Install_Disc_EN  CD_Encore_MediaSmart_PC_Restore_EN_F  CD_Encore_MediaSmart_PC_Server_Recovery_EN_F

For those in the US, the price comes to $27.95 USD plus appropriate tax, whilst Canadians will have to pay $56.78 CAD plus appropriate tax.

CD_Encore_Install_Disc_EN  CD_Encore_MediaSmart_PC_Restore_EN_F  CD_Encore_MediaSmart_PC_Server_Recovery_EN_F

Those in the UK are directed to HP partner site Best2Serve who are charging £10 (currently offline).

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Comments (19)

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  1. Johnny says:

    Can you put the link of HP page here. I look and look and could not find the order page.

  2. James says:

    I don’t understand why it would be so much for us Canadians. There is only one shipping option but on the site it states there should be two:
    UPS Ground: 5-7 business days.
    FedEx International Priority: 1-3 days

    This is LAME and I hate HP for doing this. I was such an HP supporter but their decisions lately are making me avoid them more and more.

  3. Antonio says:

    I live in Italy. I have an HP ex475 and I would like to upgrade to hp ver 3.0.
    I cannot find it in HP web site.
    The address above hp mediasmart server ex47x series 3.0 software upgrade it’s only for US or Canada.
    As someone experiencede the same problem?
    How I can order the upgrade in Italy?
    Thank you.

  4. Travis Illig says:

    Anyone know if you can upgrade the system disc at the time you do this upgrade (since it’s a server recovery anyway)?

  5. Frank says:


    Does anyone know if the DVD is multilingual??
    My server is in French. There is no language selection form.

    thank you

  6. lechu says:

    let me tell you that the spanish HP website redirects the transaction to Best2Server, and that it only costs… 14€ tax and shipment included!!! couldn’t believe it when I saw it! I ran to get my VISA in case it was a mistake, so I have just ordered.

    Philip, let me take the oportunity to thank you for this WHS online informative resource. your posts are like commands to me! I have ordered the software upgrade, and following a previous post I am decided to open my “old” EX470 and to upgrade not only its RAM, but also its CPU. it has definitely served me well, but I guess it is time to give it a breath of fresh air.

    just in case any other EX40x user is considering upgrading, let me tell you that the total cost that has been for me was 86€ (Athlon 5000+, 1GB and the 3.0 software upgrade). I bought the EX470 for ~430€ after a rebate 2 years ago, a 1TB disk last year for ~70€, and I am now spending ~86€… a total investment of less than 600€, having served me perfectly for 2 years with very little administration needed, and that it will be totally renewed in a few days… my WHS is by far the best computer purchase I have ever done!

    also, in case any other is considering upgrading CPU, let me tell you that the EX470 has a Wistron SJD2 motherboard with an AM2 socket. the CPU upgrade link posted here a few days ago was from 2008, and they recommended a 2.6GHz AMD LE-1640 Orleans, but since it is discontinued we have to go for other ones. I read that although AM2 sockets should be compatible with any upcoming AMD processors (not with all their capabilities though), but that it is wise to stay below the 5600+ series. for that reason I have purchased an Athlon 5000+ (2 cores @ 2.2 Ghz), and the whole upgrade looks really promising. I will let you know if everything went fine 😉

  7. Hi lechu, Keep us updated.

  8. Yngvar says:

    Does anyone how to order this if you’re not in the U.S. or Canada? Has anyone been able to do this?
    I’m in Norway, Europe, and would very much like to buy the upgrade, but it’s not available when I try to access the Norwegian site http://www.hp.no, only when visiting http://www.hp.com

  9. Kenneth says:


    I bought the cd´s on the Norwegian website on the 23th. and the website tells me that they will ship it after 1 working day, but when I checked today they have done nothing with my order. I will post my reply when they will answer my email.

  10. Thanks for the update, just ordered the disks!

  11. tillig says:

    For anyone who does the update, can you look to see if it includes updated drivers? Look in Device Manager, for example, at the Marvell controller – what version is the driver there (after update)?

  12. Michiel says:

    I paid 15,01 euro via Best2Serve from The Netherlands.

  13. Ped says:

    I cant find it on Best2Serve ???

    Anyone got a direct link please

  14. Kenneth says:

    Best2Server status on web today:

    Order Date 23-Feb-2010 17:03
    Order Status Canceled – Your order has been canceled and will not be processed
    Payment received on 23/02/2010

    I think its “Best”2Server, they have not returned my money, they have not answered my email and now I cannot buy due to the Norwegian link is down… Thanks HP / Best2Server….

  15. Rick says:

    Well the HP bull**** does not end. I have ordered the 3.0 upgrade CDs and HP’s estimated date of delivery is 3/23/2010 !!!???

  16. Kenneth says:

    Today I got my reply from best2Serve

    “We would like to inform you that we will send you the order, unfortunately the driver is not released yet, therefore it is not possible for the logistic partner of HP to ship the order to you.

    Our sincere apologies for the inconvenience.

    Kind regards,


  17. MikeInCT says:

    Date Ordered 2/25/2010
    HP still has not shipped orders.

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