1) I called HP customer service at 800-474-6836 (the number on my order status page). After 15 minutes hold I was asked all my information on my order placed on 25 Feb.
2) They transferred me to someone after waiting on hold for 10 minutes and I gave my info again. They told me to call 800-892-6608
3) I called 800-892-6608. After 15 minutes hold I was asked all my information on my order placed on 25 Feb.
4) They transferred me to someone after waiting on hold for 5 minutes and I gave my info again. They told me to call 888-999-4747.
5) I called 888-999-4747, number 2, THEN number 5. After 15 minutes hold I was asked all my information on my order placed on 25 Feb.
6) They transferred me to someone after waiting on hold for 5 minutes and I didn’t have to give info again as person stayed on line with me.
7) There was no status update other than the 8 Mar delivery date was wrong and I should have been called with a new one, though they had no new one. They suggested I call 800-474-6836!!!!!!!!!!!! (my first number 90 minutes ago), but ask for MediaSmart….

At combined round robin time at multiples of the cost of the disk, I just don’t know how they prosper. I’ll be very appreciative IF I get the disk some day, but I want those hours back in my life….