Comments on: MediaSmart and Twonky Media – Still High CPU Issues

By: Ian

Ian — Tue, 03 May 2011 10:58:03 +0000

I guess this is going to be my first and last HP purchase. They should still honour my warranty and fix not just abandon the product…

By: Philip Churchill

Philip Churchill — Sun, 24 Apr 2011 20:05:40 +0000

Hi Ian,
I dont think HP will be fixing this problem now that they have abandoned the MediaSmart range – Sorry!

By: Ian

Ian — Thu, 21 Apr 2011 20:49:32 +0000

Since this problem wasn’t fixed in 3.0 patch 2 or 3 does anybody know if HP will fix this in the next patch 4 and when? My server has become a right pain as I have to go in and switch off twonky every time an MS update requires a reboot.

By: Daan

Daan — Wed, 29 Sep 2010 07:46:03 +0000

Thanks (Dank je) Marco

That worked for me.

By: Bob

Bob — Sat, 18 Sep 2010 11:32:29 +0000

Thanks for the solution tom.
It works!

By: Marco

Marco — Sat, 26 Jun 2010 15:42:12 +0000

I called HP

The problem occours when there are video’s with a problem in them… the easyest way to solve the CPU eating problem is to:
- connect to the Home server console
–> Media Smartserver menu
–> media server
–> Configer media server (button)
–> Media sharing folders
Then klic on Videos ==> Remove

–> Maintanance
–> Rebuilt database

sorry for my bad english…. i’m dutch

By: Neff

Neff — Tue, 15 Jun 2010 23:51:53 +0000

Is it possible to install the new version 6 of twonky manually in the same way? I have a valid licence key for my old NAS version so that’s not a problem if it’s needed.

By: Kim Andreasen

Kim Andreasen — Fri, 11 Jun 2010 20:40:36 +0000

I experienced the same 100% cpu on a brand new EX490. I reset twonky to default settings, rebuilt the database, and then it behaves decently. Except that it doesn’t work at all – cant connect to it from anything. Noot good.

By: Steve

Steve — Tue, 04 May 2010 15:38:57 +0000

I just bought an HP490 and it’s constantly locked at 100%. I RDC’d across and its Twonkymedia that’s killing the machine. So basically the server is useless – except as a door stop. I’m going to try the Tech support and if that fails – then they can have the machine back

By: Don Schoemaker

Don Schoemaker — Fri, 16 Apr 2010 03:05:46 +0000

Is there ANYTHING we can do or anyone we can contact at HP to get this moving? I went to HP’s site and it strongly recommends against the above solution because of Hielke’s observation.

C’mon… HP sold this product based, in part, on its wonderful media capabilities. Yea right, at 99% CPU usage?

Does anyone from HP read the WHS forums? Surely they know of this problem.

By: Hielke

Hielke — Sat, 10 Apr 2010 11:40:52 +0000

sry m8, you fix it appears to work at first, but after some time, license issues (next morning in my case). “trial expired”in wmp

By: Installing TwonkyMedia Server 5.1.2 on the MediaSmart Server « MS Windows Home Server

Fri, 09 Apr 2010 09:32:21 +0000

[...] 2010 — Philip Churchill One of our readers Thomas Schindler posted a comment to our "MediaSmart and Twonky Media – Still High CPU Issues" article, with a solution to the [...]

By: Tom

Tom — Fri, 02 Apr 2010 10:51:00 +0000

Hi all,

there is a fairly simple fix that work for me:

1. Go to the twony wensite and download the latest version of TwonkyMediaServer for WHS (5.1.2)
2. Disable the TwonkyMediaServer vis the WHS console
3. open the downloaded msi install file with winrar
4. RDP to your WHS, open explorer and navigate to c:/twonkymedia
5. rename twoknymedia.exe and twoknymediaserver.exe (fot future use, probably never needed again)
6. copy twoknymedia.exe and twoknymediaserver.exe from the msi-file to your whs c:/twonkymedia
7. go to the console, settings, twony tab and press the rebuild databas button (not shure if its named like that, I have a German version)
8. restart the twonky in the console
9. Tataaaa, your done, WHS fixed!

Remark: as long as you only exchange the two exe files, the licens that comes with the HP WHS does not complain.

Hope this helps some people,
Tom

By: Jose

Jose — Wed, 17 Mar 2010 20:08:53 +0000

And that makes it the second problem HP should address ASAP!

(The first one being the fact that the server does NOT go to sleep at the time specified.) (If you put it to sleep manually it does wake up though)

By: Michiel

Michiel — Wed, 17 Mar 2010 15:06:52 +0000

i even tried 5.1.2 for WHS (with a separate license) and got exactly the same, 100% CPU usage all the time.

By: Erik

Erik — Tue, 16 Mar 2010 22:20:57 +0000

Twonkymedia still kills my homeserver. It is dreadful.
This has to be fixed very soon.

By: Jose

Jose — Fri, 12 Mar 2010 19:20:05 +0000

I had to completely disable the Media Server.

When enabled, the whole system slows down to a crawl. Just trying to access the Home Console takes minutes instead of the instant open when disabled.

Also, somehow I can’t stream video nor audio now. Pictures show fine though. And yes, it worked before just fine.

Quite disappointed at that. Hopefully they fix it quick.

By: jeffla

jeffla — Thu, 11 Mar 2010 17:58:28 +0000

@ Brian

you can download it from Twonky, BUT, it will require you to buy a new serial key. Or you can wait for HP to release their modified version with the OEM key.

Sucks I know.

By: Brian Hoyt

Brian Hoyt — Thu, 11 Mar 2010 16:38:44 +0000

Can you just download the 5.1.2 WHS version from http://www.twonkyforum.com/downloads/5.1.2/ or do you have to wait for HP to package it?